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Welcome to CaseWORK
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Please note

The official duration of the CaseWORK training seminar has already ended and there will be no personal support. It is also currently not possible to request certificates. However, all materials are still available and you are very welcome to work on our modules and courses.

We would be very pleased if you could give us a short feedback after you have finished working on the contents and thus support the maintenance and further development of the contents. For the feedback form, this way. Many thanks!

We hope you enjoy our training seminar –
Your CaseWORK Team

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CaseWORK – Helping the Helpers

Are you a volunteer working with refugees and asylum seekers? Do you love to help but sometimes feel a little bit lost or left alone with your responsibilities and daily challenges?

CaseWORK intends to support voluntary helpers who are engaged in the field of migration. Organizing and maintaining a network of support is an extraordinarily challenging task which can leave volunteers feeling left alone and overwhelmed. True to their motto „Help for the Helpers“, CaseWORK is dedicated to filling that gap by providing psychological support, orientation and intercultural competence training for volunteers.

Our Aim Is to Support YOU – the Helpers!

The project develops a flexible online training seminar including three learning modules. Volunteers will be enabled to inform themselves about legal issues, recent decisions and developments, to strengthen their intercultural competences and they will get psychological support tailored for their special needs and daily challenges – all online and accessible at any time.

We have created several training courses that provide you with general information on legal frameworks and the asylum system, on important topics in the field of psychological support, and on communication skills and intercultural competence. We want to assist you in your work with refugees and asylum seekers so that you can perform your work well prepared and effectively. According to your level of knowledge and your personal interests you can freely enroll in the course modules that suit you best.

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    The international conference #OpenEducation for #Integration is going to take place on the 18th of February 2020 at the Innovation in Learning Institute (ILI) of the Friedrich-Alexander University Erlangen-Nuremberg. The conference starts at 09:00 and ends at 17:15. An agenda will be published within the next few days. The conference focuses on different models of open and digital education adressing… mehr lesen

  • Exciting News

    The Starting Dates for the CaseWORK Training Seminar The CaseWORK-Team is happy to announce the starting dates of our free online training seminar! Please be aware that there are different dates for each country. Just click on the respective country to learn more about the offer. Good to know: There are no preconditions for taking the courses and they are… mehr lesen

  • Information about the Course Start

    We need a little more time We want to provide you with the best learning material possible – therefore the CaseWORK-Team has decided to postpone the course start until October/November 2019. We are working on it – and of course we will inform you once we have defined new starting dates here, via Newsletter and on facebook.

  • CaseWORK Team-Meeting in Slovenia

    Ready for the Final Sprint on the first and second of April, the CaseWORK-Team met for the last proper face-to-face meeting in Ljubljana. The team focused on two main topics: The completion of the content developments The learning environment and additional media elements for providing the best learning experience possible The content developments for the three main modules are almost… mehr lesen

  • Moving Forward

    Dear friends, the CaseWORK project is moving forward with the development of the online training courses for volunteers working with refugees and asylum seekers, which is based on the findings of the transnational report “Activists for Solidarity”. This interactive training seminar, which will be available not only in English, but also in German, Greek, Slovenian and Italian, contains three modules… mehr lesen

  • Transnational Country Report and Newsletter

    The caseWORK project has recently entered in its second and last year of activities and we have some juicy news to tell you. As we care for volunteers working with refugees and asylum seekers, we decided to meet them and their organizations in five European countries to find out what is their situation and what training needs they might have.… mehr lesen

  • CaseWORK Team-Meeting in Italy

    Coming together and gaining practical experience in Florence News: General Progress and Content Development The CaseWORK-Team is happy to announce that the first phase of the project, the assessment of specific needs of the target group, is now completed. The results of all partner countries (Italy, Greece, Germany, Slovenia, Austria) have been summarized in the form of a transnational report.… mehr lesen

  • Report on the Situation and Needs of Volunteers

    In the first phase of the Project CaseWORK a detailed analysis of the situation of volunteers in the involved countries took place- The Report on the situation and needs of volunteers working with refugees can be downloaded at In all participating countries (Austria, Germany, Greece, Italy and Slovenia) volunteers are strongly committed to their support activity. We can call… mehr lesen

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