Learning Objectives
Back to: Understanding and Misunderstanding – Verbal and Nonverbal Communication
When you have completed this course section, you will
- know about language skills as a key factor for integration
- be aware of potential misunderstandings and misapprehensions in verbal communication
- understand the 4-Sides-Model of Communication and its elements
- differentiate between the sender’s truth and the receiver’s truth
- be able to improve and validate your verbal communication processes.
Please note: You can complete a lesson and continue to the next one by clicking on the „Mark complete“ button below.