Provide support

Often the finding of an apartment fails not necessarily because of the possibilities, but because of missing information. For the search for an apartment and what has to be considered, www.refugees.wien has compiled a question and answer catalogue that offers support for the situation in Vienna. Inform yourself about the regulations in your federal state and your place of residence and pass on the information regularly.

A dense advisory network has developed in the province of Vienna. The Vienna Housing Counselling Centres support you in your search for accommodation. Together with the asylum seekers, the employees check the authenticity of the rental offer, the correctness of the rent and the commission. The following offices:

Supported counselling services

Residential and social counselling in Vienna:

Workers Samaritan Federation Vienna
Target group: people in need of help and protection in Vienna’s primary care system
Offer: Social counselling
Phone: 0664 – 881 38 330
E-mail: beratungsstelle@samariterwien.at
Internet: samariterbund.net

Caritas
Target group: people in need of help and protection in Vienna’s primary care system
Offer: Social and housing counselling
Internet: caritas-wien.at

Diakonie Refugee Service
Target group: people in need of help and protection in basic care
Offer: Social counselling
Phone: 01/405 62 95
E-mail: beratung.wien@diakonie.at

Internet: fluechtlingsdienst.diakonie.at

Integration House
Target group: strangers in need of help and protection in Vienna basic care
Offer: Training, work and housing counselling
Phone: 01/334 45 92
E-mail: beratungsstelle@integrationshaus.at

Interface
Social and housing counselling Interface for asylum seekers during the first four months

Phone: 01/524 50 15 – 51
E-mail: info@interface-wien.at
Internet: www.interface-wien.at

Ute Bock
Phone: 01/929 24 24 24
E-mail: info@fraubock.at | beratung@fraubock.at
Internet: https://www.fraubock.at

People’s Aid
Phone: 01/334 47 39
E-mail: bsgv@volkshilfe-wien.at
Internet: www.volkshilfe.at

Project Partners

Casework is a cooperation between the Innovation in Learning Institute (ILI), the ECC Association for Interdisciplinary Consulting and Education, the INTRGEA Institute for Development of Human Potentials, and Oxfam Italy. More info…