Training Session: Critical Situations in Intercultural Contexts

In this course participants learn to practically apply the knowledge and competences gained in the online learning module. It focuses on practical examples, tasks and quizzes. We will define critical situations potentially occurring in intercultural communication. You will be able to identify hotspots (e.g. welcome rituals, topics and taboos) and hotwords connected to cultural values. Finally we will explain and discuss the concept of critical incidents and back it up with examples corresponding to your voluntary work in the field of integration.

Course Information

Estimated Time: 2 Hours

Difficulty: Beginner

Tracks:

Course Instructors

Sebastian Author
Author

Critical Situations in Intercultural Contexts

Learning Objectives
Introduction
Hotspots: Invitations and Gifts
Hotspots: Talks
 Hotwords
Critical Incidents: Introduction
Critical Incidents: Cultural Dimensions 1
Critical Incidents: Cultural Dimensions 2  
Critical Incidents: Verbal and Nonverbal Behaviour 
Critical Incidents: Stereotypes
Critical Incidents: Intercultural Sensitivity
Summary
Feedback on Module „Intercultural Competence“