Summary

Back to: Understanding and Misunderstanding – Verbal and Nonverbal Communication

In this course section you learned that language skills are a key factor for integration in the host country. You got to know that verbal communication has a huge potential of misunderstanding each other.

The 4-Sides-Model of Communication and its elements has been described and illustrated by examples. It has been explained that the sender’s truth and the receiver’s truth do not always correspond to each other.

Furthermore, some methods for improving and validating verbal messages have been presented.