Provide support 

Funded advice centres

A good network of advice and service centres has been established in Vienna, also due to the highest proportion of fugitives:

Labour market access for asylum seekers
AMS Vienna „Foreign Employment Service
Ungargasse 37
1030 Vienna
Phone: 01/878 71 – 51099

Integration House

Target group: people in need of help and protection in Vienna’s primary care system
Offer: Employment and training counselling

Schweidlgasse 36/1 and 38/1
1020 Vienna
Phone: 01/334 45 92
E-mail: beratungsstelle@integrationshaus.at
Internet: www.integrationshaus.at/de/beratungsstelle

Opening hours
Mon, Tue 9:00-13:00 and 14:00-16:00
Wed 9:00-13:00
Thu 9:00-13:00 and 14:00-17:00

Service point of the Viennese universal service

Spitalgasse 5-9
1090 Vienna
Tel: 01/427 88 0

Triester Street 33/4th floor
1100 Vienna
Fax: 01/427 88 88
E-mail: asylzentrum@caritas-wien.at
Internet: www.caritas-wien.at (asylum centre)

Opening hours
Mon-Thu 8:00-15:00
Fri 8:00-13:00

Diakonie – Mozaik Youth Counselling Centre
Target group: young asylum seekers and beneficiaries of subsidiary protection aged between 15 and 25 years in Vienna’s basic care system

Wichtelgasse 57-59, 2nd floor
1170 Vienna
Phone: 01/34 39 59 5 – 8217
E-mail: jugendberatung@diakonie.at
Internet: https://fluechtlingsdienst.diakonie.at

Opening hours
Mo, Wed 10:00-15:00
Tue, Thu 14:00-19:00

Integration House
Target group: young people and young adults in basic Viennese care

Engerth street 163
1020 Vienna
Phone: 01/212 35 20
Fax: 01/212 35 20 – 30
E-mail: beratungsstelle@integrationshaus.at
Internet: https://www.integrationshaus.at/de/beratungsstelle“

Opening hours by appointment

Further contact points

Labour Market Service
www.ams.at

Public Employment Service Vienna
www.ams.at/wien

Chamber of Labour Vienna
www.wien.arbeiterkammer.at/index.html

Counselling centre for migrants
www.migrant.at

Educational hub of the Vienna Social Fund
www.awz-wien.at/awz

Federal Ministry of the Interior
www.bmi.gv.at

Service cheque online

Federal Ministry of Education and Research (online evaluation of school-leaving qualifications)
www.asbb.at

Federal Ministry of Education and Training (online evaluation of vocational trainings)
www.aais.at

Austrian Federation of Trade Unions
www.oegb.at

Ministry of Social Affairs
www.sozialministerium.at

City of Vienna – The Youth College
www.vhs.at/jugendcollege

Verification of professional recognition in Austria
www.berufsanerkennung.at

UNDOK contact point for trade union support undocumented workers
www.undok.at

Wiener Arbeitnehmerinnen Promotion Fund
www.waff.at

Vienna Business Agency
www.wirtschaftsagentur.at

Austrian Federal Economic Chamber
www.wko.at

Project Partners

Casework is a cooperation between the Innovation in Learning Institute (ILI), the ECC Association for Interdisciplinary Consulting and Education, the INTRGEA Institute for Development of Human Potentials, and Oxfam Italy. More info…